From emergency call to signed worksheet
A plumbing and heating company splits its day between big jobs, like a new home's pipework or underfloor heating, and emergencies: a burst pipe, a boiler that won't fire, a leaking water heater. When calls are jotted on scraps of paper, some get lost.
With the service calls module, every request has the reported fault, a response deadline, hours worked, parts used and a worksheet. You can see at any moment which calls are open and who is handling them.
A profile ready for plumbing and heating
During setup you pick the Plumbing & Heating profile, and job types, maintenance checklists and equipment categories (boilers, water heaters, pumps, radiators) come pre-filled. Change them whenever you like.
- Customers and sites, with everything done at each address
- Jobs in stages, with crew, photos, materials and tasks
- Calendar and activity log showing who did what, and when
The daily plan and materials in the field
Each morning you decide who goes where, in which van, and who leads the crew. Every plumber sees a "Today" screen on the phone. You can copy rows from another day or share the plan as an image on WhatsApp.
Pipe, fittings, valves and spare parts used are logged on the job. Anything bought at the supplier on the way is entered as an expense to reimburse.
Scheduled servicing and installed equipment
For customers on a service plan, the maintenance contracts module schedules boiler visits automatically and sends alerts before they're due. The technician works through the checklist, the customer signs on the phone, and the PDF is emailed right away.
- Installed equipment per site: serial number and warranty
- Site surveys before quoting: what the customer wants, measurements, photos
- Quotes on your letterhead, invoices and delivery notes
- Tool inventory: who has the press tool, the inspection camera or the drain machine, with history
Pricing and getting started
Plans start at €69 per month (excl. VAT) for Start, with 5 users. Use the app hosted by us, with a 7-day free trial and daily backups, or a one-time license installed at your company.
Try the demo, then we set up your logo, company details and team accounts, and import your customers from Excel. After about two hours of online training, your team is working in the app the next day. The app runs in English and Romanian.
Frequently asked questions
Can I handle emergency calls separately from larger jobs?
Yes. The service calls module tracks each request with a response deadline, hours and parts. Larger jobs stay organized in stages, with their own crew and materials.
Will the app remind me when a boiler service is due?
Yes, if you use the maintenance contracts module. Visits are scheduled automatically and you get an alert before the due date, in the app, by email and on your phone.
Does the customer get a copy of the worksheet?
Yes. The customer signs on the plumber's phone, and the app creates a PDF and emails it to them on the spot. A copy stays in your company's archive.
Can I import the customers I already have in Excel?
Yes. During setup we import your customer list from Excel. You can export your data back to Excel or PDF at any time.
Can I look at the app without signing up?
Yes, at demo.powerplay.ro with user demo and password demo. The data is made up, and the interface can be switched to English.
